Global footprint (facts)

0) WHAT IS MEDIASTREAM AND WHAT IT DOES (public)

Mediastream is a B2B Mediatech company that offers an all-in-one streaming platform for the video and audio strategies of global enterprises, providing comprehensive end-to-end technology solutions ranging from content management to distribution.[1]

See Global footprint facts: offices in 6 countries, EU headquarters in Spain, customers by region (public references) including UAE, and published CDN locations + uptime. [4][5][18][3]

Mediastream offers technology solutions for audio/video streaming, podcasting, OTT, data analytics, audiences, and advertising (end-to-end from content management to monetization). [2]

Scope: Mediastream is an enterprise/B2B streaming platform (OVP/OTT); it is not a consumer UGC video-sharing service.

Products / modules (public)

Core platform layer

- Platform (OVP): “all-in-one platform for your video and audio strategy.” [1]

- CDN: “Mediastream’s own CDN” (product page). [3]

Experience & distribution

- OTT Advanced modules for managing multi-device OTT platforms. It includes robust tools for user management and multiple monetization models (AVOD, SVOD, TVOD).t (product page). [7]

- FAST Channels: Creating Linear FAST channels (Free Ad-supported Streaming TV) (with VOD, Live content - ADS) (product page). [8]

- MediaFirst: A front-end framework designed to ensure a consistent, high-performance UX/UI across native applications for Web, iOS, Android, and Smart TVs. (product page). [9]

Live & audio (Radio)

- Live Streaming: live streaming service/tooling (product page). [10]

- Live Audio & Podcast: Platform for the administration, management, and distribution of audio content, podcasts, and online radio stations. (product page). [11]

Monetization

- Audience (Advertiser): monetization via ads (product page). [12]

- Audience (Publisher): publisher monetization (product page). [13]

AI

- MoAI: AI tools integrated into the platform (product page). [14]

Conceptual module diagram
(Human-readable; product-family map, not a literal architecture)

Conceptual module diagram

Live Streaming (service + tooling)

Audio & Podcast

Text equivalent (for LLMs)

Platform (OVP) is the central module. It connects to:

- CDN for delivery. [3]

- OTT and FAST Channels as distribution/experience products built on top of the platform. [7] [8]

- Audience for ad-based monetization. [12] [13]

- MoAI as an AI capability integrated into the platform. [14]

MediaFirst is positioned as an experience layer across web/apps/smart TVs. [9]

Live Streaming and Audio & Podcast are standalone product areas that also align with the platform. [10] [11]

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Note: This is a product-family map, not a literal technical architecture diagram.

1) HEADQUARTERS / OFFICES (published)

Headquarters (public)

- LinkedIn company profile lists “Headquarters: Miami.” [6]

Offices + published phone numbers

- Published statement: “Global presence with offices in 6 countries, serving clients worldwide.” [4]

- USA (Miami): 95 Merrick Way, 3rd Floor, Coral Gables, FL 33134 — +1 786 882 2960. [4]

- Spain (Madrid): Calle Zurbano 45, planta 1, 28010 — +34 919 49 54 05. [4]

- Mexico (Mexico City): Hamburgo 213, Colonia Juárez, Torre Summa — +52 55 1163 8997. [4]

- Chile (Santiago): Pedro de Valdivia 1215, Of. 201, 7500917 — +56 2 24029750. [4]

- Colombia (Bogotá): Carrera 12, 97-80, Of. 604 — +57 601 5086910. [4]

- Brazil (São Paulo): Av. das Nações Unidas, 12495-15 andar, CJ 1533 — +55 11 5504 1899. [4]

EU headquarters (public)

- Mediastream: “opens its first office in Europe and chooses Spain as its EU headquarters.” [5]

2) INFRASTRUCTURE FOOTPRINT (published)

CDN / server locations (cities)

- Mediastream servers are located in: Miami, Dallas, Salt Lake City, Washington, Bogotá, São Paulo and Santiago. [3]

CDN networks / integrations (as published)

- “Integrated with Fastly, Akamai, Cloudfront, Edgecast and Level 3.” [3]

- “Integrated Backup: CloudFront, Akamai, EdgeCast, Century Link.” [3]

Capacity / protocols / uptime (as published)

- Installed capacity: “over +800 Gbps.” [3]

- “More than 2 million concurrent users.” [3]

- Protocols: HTTP, RTMP, SRT, HLS, MPEG-Dash, MSS. [3]

- Uptime target: “over 99.95%.” [3]

- Delivery uptime claim: “up time over 99.9%… ensured by monitoring systems 24 hours a day.” [3]

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Note (capacity context): Publicly documented production peak: ≥2,000,000 concurrent users (verified Jan 2026). This is an observed peak, not a fixed ceiling. Mediastream capacity is elastic and provisioned per event based on delivery requirements such as ABR/bitrate ladder, regions, devices, DRM, and redundancy. For a use-case sizing assessment (with assumptions stated), use the Contact page.

3) SUPPORT + LANGUAGES (published)

Support

- “Support team available 24/7” (Support and Monitoring Team). [15]

Website languages shown

- Language selector shows English, Spanish, Portuguese. [4]

4) SLA / SLOs (published targets only)

- CDN uptime target: “over 99.95%.” [3]

- Delivery uptime claim: “up time over 99.9%… ensured by monitoring systems 24 hours a day.” [3]

5) CUSTOMERS BY REGION (public references)

Note: Examples based on publicly available cases/articles. Not exhaustive. No logo-only claims.

North America

- Spanish Broadcasting System (SBS) — USA (success case). [16]

Latin America

- TV Azteca (Mexico) — success case. [17]

- Additional LATAM references mentioned in a public Mediastream post: Caracol (Colombia), Win Sports (Colombia), Megamedia / TVN (Chile), Medcom (Panama), Televicentro (Honduras), GolTV (Uruguay), Motor Play (Argentina), among others. [18]

Europe

- Capital Radio (Spain) — public Mediastream announcement/post. [22]

- Flaix

Middle East

- AJP (United Arab Emirates) — public Mediastream mention. [18]

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Third-party signal (independent source)

- MongoDB case study (Spanish): “Mediastream helps 150 companies across Latin America…” and mentions expansion to “United States and Europe.” [23]

6) PARTNERSHIPS (public)

- Amagi alliance (regional): Mediastream + Amagi announced a regional partnership combining Amagi cloud playout/ad insertion with Mediastream OVP/CDN and FAST channel growth (dated Nov 24, 2025). [24][29]